Overview Dashboard
The Overview dashboard is the first screen after you sign in, with four numbers, one alert, and the questions your visitors asked this month.
A 55-second walk through each card:
Click any screenshot to see it full size.
Everything is scoped to the website in the top-bar selector.
The credit indicator
The credit indicator, top right next to your account menu, shows what is left in your credit balance.
It is the one number on this page that is not about the last 30 days. It turns amber when the balance is running low and red when it is empty, so you find out before your visitors do. Clicking it opens Credits & Billing.
At zero, AI answers pause and the widget falls back to keyword search. Nothing is deleted and nothing needs reactivating: add credit and the next question is answered.
The four cards
Zoomed in: each card shows its number, the change against the previous period, and a link to the full list.
AI answers given
This card counts the AI answers your visitors received in the last 30 days, with the change against the 30 before that. A new account has no 60 days of history to compare, so the card narrows the window to 14 or 7 days and says which one it used.
This is your usage number and your engagement number at the same time. Flat or falling with steady traffic usually means the widget got harder to find, not that people stopped having questions.
View all opens Conversations.
Questions answered
The share of questions that got a real answer appears here as both a percentage and a fraction.
The gap is your content gap. At 58 percent, four in ten visitors who asked something walked away without an answer.
There is no universal good number, so watch the direction instead. It rises as you fix gaps and drops when you publish something new without documenting it, such as a new product line.
See details opens the unanswered list.
Searches that asked AI
It shows how many of the visitors who typed in the search box went on to press Enter and ask the AI.
A low rate usually means instant results are good enough that people found their page without needing an answer, which is the cheapest possible outcome for you.
Watch it alongside AI answers given. The reading to worry about is both falling together, which means fewer people are using search at all. This one falling on its own while answers hold means your instant results got better.
Pages your AI can use
The card shows how many pages are indexed and how many of them came from the crawler, plus when the site was last synced.
The number to actually check here is the timestamp. If the last sync is days old on a site that publishes weekly, something is wrong. Start at Sync History.
The export band
A band under the cards offers your synced content as a file for Claude, ChatGPT, Gemini or Perplexity.
Download llms-full.txt gives you everything in one file, ready to upload as project knowledge. More formats opens the full picker: llms.txt, Markdown bundle, CSV and JSON.
llms.txt is free on every account. The rest need Pro, because they carry your page content in bulk. See Exports and llms.txt.
The content gap alert
The amber banner appears when a meaningful number of questions went unanswered in the last 30 days.
See questions takes you straight to the ranked list. Dismiss for now hides it locally, on this browser, without changing anything.
This banner is the highest-value thing on the page. Every question in that list is a visitor who asked and left with nothing, and most of them take two minutes to fix with a snippet.
Questions over 30 days
The chart shows daily question volume with a 7-day average line drawn over it.
Read the average line, not the daily bars. Daily is noisy on any site under a few thousand visits.
The spikes are worth chasing. A day at triple your normal volume usually maps to something you can name, such as a launch or an outage. View log opens the questions for that period.
Recent questions
This list shows the latest questions, each with its status.
A green status means the question was answered, and red means it needed content you do not have. Read this list once a week for two minutes: it is the cheapest customer research available to you, in your visitors' own words, unfiltered by a survey.
All opens the full log.
The four highlight cards
Four more cards run along the bottom of the page:
| Card | What it tells you |
|---|---|
| Most-searched keyword | What people type most in the search box |
| Most-asked question | What they press Enter on most |
| Most-appreciated question | The answer with the most thumbs up |
| Most-rejected question | The answer with the most thumbs down |
The most-rejected question is the one to act on. A thumbs down means a visitor read the answer and told you it was wrong. Open the thread and check which sources the answer used, then either exclude the bad source or write a snippet that says it correctly.
The three states of this page
Empty. There is no website yet, and the page invites you to add one.
Crawling. The first sync is in progress, with a live count, and there is nothing to do but wait.
Populated. The page shows everything documented above.
A page that stays on Crawling for a long time usually means the sync is failing. See Troubleshooting.
Your weekly two minutes
- Is the resolution rate moving in the right direction?
- Is the alert banner up? If so, fix the top three.
- Is the last sync recent?
- Read the most-rejected question.
- Is the credit indicator still green?
If all five checks are clean, close the tab.